Receptionist (1 year contract)
The DLA Piper Property & Workplace department provides premises and office services including management and maintenance of the firm's property portfolio and business support services including but not restricted to maintenance, storage, archiving, mail services, logistics, catering, vending, reception, switchboard services, security, cleaning, hospitality and meeting room support, refurbishments, projects and relocations, health and safety compliance.
You will be a highly professional and organised individual, energetic, enthusiastic and with great people skills. As a dedicated team player, you will flourish within our fast-moving environment, enjoying great opportunities to advance your career within our global Firm. We are an entrepreneurial team that enjoy the work we do within an international setting.
Please note that this is a temporary contract of 1 year starting in January – February 2026Will you add your skills to our Luxembourg team?
Main duties and responsibilities
- Welcome and greet clients and visitors to ensure a positive first impression of the Firm;
- Address queries and requests from internal and external clients, visitors, and suppliers at all levels;
- Answer, screen, and direct calls; relay messages as necessary;
- Manage outgoing and incoming mail;
- Organize taxis for clients and staff when required;
- Assist with travel bookings;
- Manage archiving processes;
- Coordinate meeting rooms using a computerized booking system;
- Prepare meeting rooms, set up furniture as needed, and assist with audio-visual setups;
- Maintain cleanliness and order in reception, lobby, client areas and meeting rooms;
- Report cleaning and maintenance tasks through appropriate channels;
- Manage catering requests, ensuring timely arrival of meals and refreshments and proper setup of meeting rooms;
- Support event preparation as required;
- Check and refill office coffee corners, printers, and stationery rooms;
- Order office supplies, business cards, merchandise, etc.;
- Verify and send supplier invoices to finance department;
- Manage access cards for employees, contractors, and visitors;
- Assist in updating the Property & Workplace site on the intranet;
- Prepare workspaces for new joiners and leavers;
- Conduct daily office tours to ensure workplace cleanliness, functionality of equipment, and health & safety compliance;
- Assist in planning and implementing the company's environmental goals (ISO14001, ISO 50001, etc.);
- Input environmental data for compliance and support environmental audits and self-assessments;
- Stay updated on internal procedures, policies and guidelines.
About you
- Previous proven experience in hospitality or in a similar role within a fast pace corporate environment;
- Polite, professional, friendly with a good presentation;
- Proficient in the use of Microsoft office software packages ideally with experience of operating a room booking system and setting up audio visual and IT equipment
- Strong communication and interpersonal skills;
- Able to communicate fluently in French and English;
- Highly structured and organized;
- Customer service focused;
- Enthusiastic with a 'can do' attitude;
- Good timekeeping and attendance;
- Able to demonstrate flexibility, initiative, energy and committed approach to the work;
- Able to work independently and accommodate different management styles and work calmly under pressure;
- Problem solving and ability to prioritise and multitask.