Legal Technology Specialist

Join a global law firm where technology drives productivity and innovation. As a Legal Technology Specialist, you will be part of a dynamic, tech-savvy team supporting lawyers and business professionals to work efficiently and effectively. This is a hands-on role that blends desktop support, AV expertise, and stakeholder engagement in a fast-paced legal environment.

Our Legal Technology specialists are the go-to people for all things tech in the office, empower lawyers and staff to work efficiently through smart use of technology.

Main duties and responsibilities

• Provide onsite IT support, including troubleshooting and managing systems and devices.
• Deliver IT inductions and desk-side coaching to ensure new starters quickly become proficient.
• Maintain accurate documentation and manage IT assets like laptops, mobile phones, computer peripherals, and AV equipment.
• Build strong relationships with stakeholders and respond to ad hoc internal client requests.
• Support software and hardware implementation, upgrades, and maintenance activities.
• Represent lawyer needs in IT forums and assist with high-profile incident resolution.
• Increase awareness and adoption of available IT tools across legal and business support teams.
• Provide AV support for meetings and conferencing, ensuring optimal technology use throughout the business.

About you

• Confident, approachable, and proactive attitude.
• Strong relationship building and communication skills.
• Technical competency in professional services software and AV tools.
• Passion for technology and its application in legal environments.
• Ability to influence outcomes and champion user needs.
• Adaptability, innovation, and a continuous learning mindset.