Finance Operations Specialist
Main responsibility of Finance Operations Specialist will be to support with operational tasks related to E-Billing invoice submission. The role will also take active part in process improvement and new client implementation on the platforms.
Main duties and responsibilities
- Manage the end-to-end E-Billing process: validation, submission, troubleshooting.
- Ensure billing accuracy and compliance with client requirements.
- Monitor platforms, resolve rejections, and maintain client profiles.
- Providing accrual reports to DLA Piper clients.
- Providing outstanding invoice reports to Credit Control Hubs
- Maintaining timekeeper rate in eBilling platforms
- Communication with internal & external customers according to E-Billing Queries
- Implementing new eBilling clients compliant with written instructions
- Updating process documentation
- Seeking opportunities for process improvements
- Performing all activities in line with agreed timeliness
- Processing various ad-hoc requests related to E-Billing area
About you
- Familiar with E-Billing platforms (Serengeti, Collaborati etc)
- Very good English skills required,
- University degree (preferable in accounting) or students/graduates able to work full time
- Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
- Ability to work in international diversified professional environment
- Willingness to learn new systems and tools supporting the daily work
- Very good knowledge of MS Office
- Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
- Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
- Experience of working in a Global Service Centre environment
About Us
We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.
At DLA Piper, we understand that inclusion is not a one-size-fits-all concept. We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm. By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.
Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.
We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.
Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.